Free Shipping Terms & Conditions

Black Creek Outfitters proudly offers free standard ground shipping on all orders over $100 within the continental U.S.!
Certain orders are not eligible for free shipping.
Exclusions include:
o Oversized packages. Such as: Kayaks, Standup Paddle Boards, luggage, and board bags.
o Alaska, Hawaii, and other off shore U.S. territories such as Puerto Rico.
o Any order that does not apply to standard ground rates.

Black Creek Outfitters will ship only to either your credit card’s verified billing address or to a verified alternative shipping address. For your protection we will need specific confirmation for a shipping address other than the credit card billing address. Sometimes we also have to call your provided telephone number to verify the correct shipping address. Ground shipping rates to the lower 48 states is indicated below and generally varies by the price of merchandise shipped with the order. Items that are heavy or oversized do not qualify standard rates.

With the exception of weekends and holidays recognized by either Black Creek Outfitters or it’s shipping agents, most orders will ship within 24 hours. We will ship orders out at approximately 12 Noon EST. E commerce orders will receive an E-mail confirmation on the same day the order is received. If you are using our 866 service for product ordering, please provide an E-mail address for us to communicate with you. Please check out the specifics ( style, color, size) of your order on the confirmation. Contact us immediately regarding any exceptions. A second E-mail will be sent when you order is shipped advising you of the items shipped, the carrier and related package tracking #. We will insure your shipment for the value of your order. Once your order has been delivered to the carrier, the risk of damage and/or loss passes to you.

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